How Beauty Solutions got
40% of total orders in-app
Read how Beauty Solutions got 40% of their total online orders in-app by launching an ordering app for their B2B buyers.
How the app of Beauty Solutions is now drivng 40% of total online sales
Beauty Solutions provides beauty professionals with the cosmetic & skin care products and education they need to grow their businesses. “Our buyers are beauty professionals, who have their hands full with business as usual during the day. That’s why we want to make the ordering process as easy as possible, so an app seemed a logic choice. We’re more than happy with the results! Currently 40% of our total online orders now happen in-app, customers are very pleased with the app, and working together with JMango360 has been a pleasure.”
Beauty Solutions is providing beauty professionals and salons in over 40 countries worldwide with the cosmetic & skin care products and the education they need to grow their businesses. All their products are proudly made in the U.S.A. and loved by consumers around the globe. Founded in 2007, the purpose of Beauty Solutions is to create innovative yet affordable products that help women feel and look their best with solutions for their everyday beauty needs.
40% of our total revenue now comes from the app. Our customers say it’s never been this easy to order products and receive service.
– Beauty Solutions
“Our buyers are beauty professionals who have their hands full with business as usual during the day. That’s why we wanted to make the ordering process as easy as possible. We figured an app could be the right tool for that.”
“Our idea was to make it the go-to place for our customers to arrange anything they need in just a few clicks. From placing orders to viewing invoices, handling their returns, and getting notifications about our latest promotions. We looked for an app provider that could integrate deeply with all of our systems and our BigCommerce webstore, so the ordering process would be smooth.”
Shane Brown, IT Manager, Beauty Solutions
“We partnered with JMango360 to deliver a mobile app to our customers. They have been a pleasure to work with and the finished product is everything we hoped it would be.”
“We focus on high-end hair and cosmetic products, so we wanted an app with a premium look and feel and a top-notch experience. JMango360’s proposition matched our requirements. The combination of a fast and smooth building process for a monthly plan and custom development really spoke to us.
“We wanted all the out-of-the-box features the app already offered but had some unique requirements for our business. JMango360 was able to add these features in a short period of time. From features like customer validation to ‘buy online pay in store’ and the in-store product scanner.”
Shane Brown, IT Manager Beauty Solutions
“We’re seeing 31% more repeat orders, the order values are going up and last but not least our customers are truly happy with the ease of doing business.”
“We’ve been really impressed with the results. The app has shown to be a great tool for reconnecting us with our customers. Many of our customers use the ‘buy online pay instore’, which is a great way for us to engage with our customers in person in our store(s). This has a huge impact on the loyalty towards our brand.”
“Customers say having just one tool to order, pay, and check their returns and orders has really saved a lot of time. And they love that they are being informed about new deals and products via push notifications. 40% of orders now come via the app, we’ve had a 28% increase in order values and a 31% higher repeat purchase rate in-app. And counting. We’ve already introduced a couple of brands to JMango360 because we’re really amazed by their product and service. Thank you JMango360 team!”
Shane Brown, IT Manager, Beauty Solutions
“We had some unique requirements for our business and they were able to add these features in a short period of time.”
Additional custom development
Custom B2B features
Additional to the standard product, we’ve developed custom features, like:
- BOPIS (Buy Online Pick Up in Store) via Random Retail
- Intercom integration
- Required account registration to see prices and link to Salon Consultant
Go for premium, nothing less.
Grow with JMango360