Millenials are becoming today’s buyers in B2B and mobile is their preferred channel. B2B buyers make supplier decisions based on ease of ordering above other factors, even in scenarios when your prices are higher than your competitors’ products. With our B2B solutions you increase the ‘ease of doing business’ significantly!
The additional layer of user management is implemented on JMango360 B2B to allow management and definition of Company, Company Users, Sales Agent and various user roles to allow process flow of business ordering. This organisation structure is essential for large business customers who have multiple roles in the company to prepare orders, approve orders and monitor orders.
It is possible to create and manage shopping lists for the company. This is suitable for business customers who frequently order a certain product range from the merchant/supplier.
JMango360 B2B extends the core BigCommerce engine by creating additional layers of user management, product database and applying JMango360 mobile platform technology on top to create the customised user interface for mobile, tablet and desktop views.
B2B orders are quite different then consumer orders. While consumers order one item at a time and only for themselve, business consumers order products in different sizes, colors and options to resell in their stores. Easy bulk ordering options save a lot of time and frustration.
JMango360 B2B solution utilises BigCommerce Price List and Customer Groups to present this to the end user. Each business customer is considered as a company, there can be multiple BigCommerce users associated with a company and having different roles. A company is subsequently associated with a customer group.
Built into the JMango360 platform, we provide management of sales agents and roles that allow a number of companies to be assigned to a sales agent. The sales agent can subsequently masquerade as a company to place and manage orders on behalf of the company.
Our solution is architectured to have a separate front end user interface and backend system APIs. This allows further customisation of the user interface as per business requirements. We understand that individual merchants may have variations of ordering process and presentation of the products to the customers.
Feature highlights
Manage the corporate account and set up multiple tiers of buyers who have specific roles and permissions.
Log in on behalf of a company, access shopping lists, add products to the cart and complete placement of the orders.
Manage and save multiple shopping lists, retrieve these for future use and seamlessly purchase previously saved products.
Add, edit, show or hide approved payments options for customers including purchase orders and credit card.
Merchants can create a quote or modify a buyer's request for quote.
Company users can view all company-level previously purchased products with the company-specific base price.