JMango360 Terms & Conditions

1. Definitions

1.1. The following terms, used in the single or plural form, will have the following meaning:


The Account is the User’s access to the Service provided by JMango360, upon the User’s registration for the Service. The Account provides access to at least: (i) User settings for the service, including Personal Data, (ii) the Platform, (iii) the Service, (iv) Apps developed, published and maintained by User

Additional Services

Services provided by JMango360, other than Subscription and/or Pay-per-Use service


The agreement between JMango360 and the User for access to and use of the Service. The Agreement is entered by creating an account for the Service, by means of User’s explicit agreement to this terms, during the registration process.


A mobile application, developed and maintained by the User using the Service, as further described on the Website and/or in the Service.

App Store

The online stores for downloading and purchasing Apps, as provided by the respective Mobile OSs

App Store Account

The account providing access to App Store(s), used for (but not limited to) publishing, testing, maintaining (including removal) and updating Apps on Mobile OSs


The trade name of JMango Operations B.V., a company with limited liability, incorporated under the laws of The Netherlands, having its principal place of business at Barbara Strozzilaan 201, 1083 HN Amsterdam, The Netherlands, Dutch Chamber of

Commerce registration no. 53118197.


Any content provided by the User, by uploading and/or entering into the User’s section of the Platform, for use in the App(s)

User is going to develop using JMango360’s Service


The User’s username and password, required to access a registered Account, in order to use JMango360’s Service.

Free Service

The parts of the Service available for User, for which no payment obligation exists.

Intellectual Property Rights

All intellectual property rights, licenses and associated rights, relating to JMango360’s Service and Platform

Mobile OS

A Mobile OS is an operating system for mobile devices, provided by (but not limited to) Apple Computer, Inc. (“Apple” – iOS),

Google Inc. (“Google” – Android), Microsoft (Windows Phone) and Blackberry (Blackberry OS).

Paid Service

The parts of the Service for which a paid Subscription is required.

Pay-per-Use Service

Services rendered by JMango360, additional to a Subscription, for which the User has separate payment obligations


User and JMango360

Personal Data

Any data directly or indirectly relating to a natural person and data relating to User’s business.


JMango360’s online system providing the necessary tools to build and maintain an App, including but not limited to) plugins

and additions enabling the use of third-party solutions accessible through the Service, Platform and/or App.


The fees for JMango360’s Services, in any way or form, as stated on the Pricing page of JMango360’s website, available at

Privacy Statement

JMango360’s privacy statement, available at


The event that the User makes use of the Service for its own customers


The services provided by JMango360 to User, for the purpose of developing, testing, publishing, analyzing and/or updating

the App, further described on the Website and/or in the Service.


The Paid Service enabling User to publish his App in one of the supported App Stores. Available Subscription periods and

terms are listed on JMango360’s website.

Terms & Conditions

These terms & conditions, which form an integral part of the Agreement, as available for download and print at

JMango360’s website.


A natural person or legal entity, concluding the Agreement with JMango360.


JMango360’s websites, including all subpages, subdomains and related sites.

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2. Scope

2.1. These Terms & Conditions apply to the Agreement, the use of and access to the Service by User, and all acts between


2.2. JMango360 may amend these Terms & Conditions at any time. The most recent version of the Terms & Conditions will

be available for download and print at JMango360’s Platform and Website. Should User continue to use the Service

after amendment and/or revision of the Terms & Conditions, User hereby irrevocably accepts such amended or revised

Terms & Conditions. Should User not agree with such amendments and/or revisions, User’s exclusive remedy is to no

longer use the Service and to terminate its Account.

2.3. If any provision in these Terms & Conditions is to be held (partly) void or unenforceable, all other provisions of these

Terms & Conditions will remain in full force and effect. In such a case, JMango360 will replace the void or

unenforceable provisions. In such case, the purpose and meaning of the void or unenforceable provisions will be taken

into account, as far as possible.

2.4. Any buyer’s purchase conditions applied by User will not be accepted by us and shall be deemed rejected by accepting

these Terms & Conditions.

2.5. Amendments and revisions of the Agreement will be valid as soon as these are expressly confirmed by JMango360 in


2.6. If any provision of the Terms & Conditions contradicts one or more provisions of the Agreement, the provisions of these

Terms & Conditions will prevail, unless explicitly agreed upon otherwise.

2.7. In the event that User acts as a Reseller of the Service, the User warrants that its customers are bound to these Terms &

Conditions. A Reseller will be fully liable for the use of the Service by its own customers.

2.8. The Agreement will be concluded at the moment the User completes its registration for an Account for JMango360’s

service. Part of concluding the Agreement is User’s explicit acceptance of the Terms & Conditions

3. Account

3.1. To have access to and make use of to the Service, the User needs to create an Account through JMango360’s website. User

has to provide its own Credentials and Personal Data during this process, as presented during the process of creating such

Account. User is responsible for keeping its Credentials confidential. User is responsible and liable for all use made of and

access to the Service by means of its Account. As soon as User knows (or has reason to assume) that its Account and/or

Credentials has/have come into the hands of unauthorized party/parties, User must inform JMango360 immediately and

has the obligation to take immediate effective measures himself, such as changing the password to its Account.

3.2. In case User is a natural person, User must be at least sixteen (16) years old at the time of creating an Account, in order to

make use of the Service. If the User is not sixteen (16) years old, User requires its parent’s or guardian’s permission to

create an Account. By accepting these Terms & Conditions, the User warrants that User is at least sixteen (16) years old or

has the permission from its parent or guardian to create an Account and to make use of the Service.

3.3. In case User is a legal entity, the person creating an account on behalf of User warrants that this person is legally authorized

to represent that legal entity.

3.4. JMango360 accepts no liability for any damages resulting from unauthorized access to or use of the Service by the User or

third parties, notwithstanding Clause 10.

4. Service

4.1. JMango360 hereby grants User a non-exclusive, non-transferable, limited right to access and use the Service, under the

conditions of these Terms & Conditions and for the duration of the Agreement.

4.2. User may not publish the App and/or Web App by other means than through the use of the Service.

4.3. Use of the Service is at the User’s own expense and risk. User is responsible for meeting technical and functional

requirements to be able to access and use the Service. The risk of loss, theft or damage to any of its data will at all times be

borne by User.

4.4. Use of the App, including transmission, distribution and making the App available and any other acts relating to the App, by

or on behalf of User, Mobile OSs and/or end-users is for User’s own risk and responsibility. JMango360 is not liable and/or

responsible for the Content, the App, and/or any use made of the Service by Users, notwithstanding Clause 10.

4.5. Notwithstanding any other provisions of these Terms & Conditions, and any of User’s obligations, the use of the Service, the

App and the Content may not, at JMango360’s sole discretion:

a) include software such as viruses or Trojans that can damage or erase, make unavailable or make inaccessible any

computers or data of JMango360, (other) Users or third parties

b) bypass technical security measures of the systems of JMango360, (other) Users or third parties

c) involve unreasonable or disproportionate use of the infrastructure of JMango360’s or third parties’ infrastructure

d) impede the functionality or functionalities of the Service

e) involve manual or automated software, devices, or other processes to “crawl”

f) “spider” or scrape any content of the Service

g) constitute unauthorized or unsolicited advertising, junk, spam, bulk email, scam and/or phishing

h) infringe JMango360’s or third party’s Intellectual Property Rights, privacy rights or any other rights

i) involve pornography in any kind, bestiality or other unlawful erotic content or acts relating thereto

j) promote or provide instructions to, or information about how to engage in illegal conduct, commit illegal activities

or promote physical harm or injury

k) involve any illegal activities or activities that are contrary to morality or public order

l) involve false or misleading information

m) involve otherwise inappropriate use

n) breach these Terms & Conditions or the Agreement; and/or be unlawful in any way whatsoever

4.6. User warrants to refrain from said acts per Article 4.5.

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4.7. The Service may contain information that is derived from and/or may refer to third parties’ websites, products or services.

JMango360 is not responsible, nor liable for the content of such information.

4.8. User acknowledges and agrees that JMango360 does not pre-screen nor has influence over the Content, the App, or User’s

use of the Service, unless explicitly agreed to.

4.9. User understands that JMango360 uses third party vendors and hosting partners to provide the necessary hardware,

software, networking, storage, and related technology required to run the Service.

4.10. JMango360 has the right, without any obligation, at its sole discretion, to review, edit, limit, refuse or remove Content

and/or Apps and/or to limit and/or refuse a User the use of the Service, in the event the Content, the (content of the) App

and/or or use of the Service, according to JMango360, violates these Terms & Conditions, and/or that JMango360 deems to

be otherwise objectionable, and/or in the event JMango360 deems the technical functionality of the App malfunctioning.

4.11. JMango360 may disclose User’s Personal Data and/or Content or data relating to the use of the Service to third parties, in

case of an urgent reason, to comply with a court order, ongoing judicial proceeding, criminal or civil subpoena or other legal

process or request by law enforcement authorities in the Netherlands, or to exercise JMango360’s legal rights of defense

against claims.

5. Prices and payment

5.1. User may make use of the Free Service for free.

5.2. User will enter into the Paid Service as soon as User files a publish request for (one of) it’s Apps in at least one of the

supported App Stores. For each published App User will enter into a separate Subscription.

5.3. Prices and payment details, including subscription terms and payment terms, are specified on the Website and/or in the

Service. Prices are shown in the currencies mentioned on the Website, and are always shown exclusive of VAT, import

duties and other government imposed taxes, duties and levies (where applicable).

5.4. Payment is arranged through one of the Payment Services as provided on JMango360’s website and/or in the Service.

5.5. User guarantees that any information submitted using the Service, including (without limitation) its payment details, shall

be complete, correct, truthful and up to date.

5.6. JMango360 may provide User offers for discounts or other special price arrangements.

5.7. User has the obligation to inform JMango360 immediately about any inaccuracies in the offer provided or the payment

details described, including the price. The User cannot hold JMango360 to any offer for the Service, if User could (or should)

reasonably have known that the offer and/or the price is an obvious mistake or obvious error in writing.

5.8. During the indicated validity of the offer the prices of Service and/or applicable discounts will not be changed, except for

changes in tax rates and/or duties, where applicable.

5.9. All payments for fees relating to the Service, made to JMango360, are non-refundable in case the App is refused by one of

the supported Mobile OS, or when the App has been revoked from one of the supported Mobile OSs.

5.10. Any subscriptions, services and/or fees provided or required by third parties, in any kind of form, required for proper

functioning of the App, will fall outside the scope of the Agreement and will be charged to User separately by the

concerning party or by JMango360.

5.11. User will pay the amounts in accordance with the payment conditions stated by JMango360.

5.12. If User fails to meet its payment obligations, User shall owe legal interest per Article 6:119a of the Dutch Civil Code,

without any prior written demand or notice of default being necessary.

5.13. If User continues to fail its payment obligations, JMango360 is entitled to pass on the claim to a collection agency. In this

case, User will be charged the relevant collection costs. User’s (partial) payments. received after a collection agency has

started collecting User’s debts, will be considered payment towards collection costs first. This does not affect JMango360’s

right to claim any costs and (additional) damages actually incurred.

5.14. If User fails to meet its payment obligations or terminates its subscription to the Paid Service, JMango360 is (also) entitled to

remove and/or suspend the App from the relevant Mobile OSs, without notice and without any liability to the User

6. Publishing using User’s App Store Accounts

6.1. If User desires to publish his App(s) using his own App Store Accounts, JMango360 will not be regarded as the publisher of

the App with any Mobile OS. User agrees to provide JMango360 full access to User’s publishing account(s) for the relevant

Mobile OS(s) by providing JMango360 all necessary credentials.

6.2. For support and maintenance purposes, User accepts that the App(s) are always published in the Dutch and Vietnamese App

Stores, independently from User’s choice of local App Store(s).

6.3. JMango360 will use all reasonable efforts to have the App approved by the relevant Mobile OS(s).

6.4. JMango360 cannot guarantee (nor is responsible for) the approval of the App by the relevant Mobile OSs. Acceptance of

Apps by the Mobile OSs is subject to their relevant rules, regulations and guidelines, which may vary between the respective

Mobile OSs.

6.5. User shall be solely responsible for securing and paying for all relevant licenses from copyright owners, or their agents,

required in connection to the content as used by User in or in connection with the App.

7. Publishing Apps using JMango360’s App Store Accounts

7.1. If user desires to publish his App(s) using JMango360’s App Store Accounts, User hereby irrevocably accepts that

JMango360 will be regarded as the publisher of the App with any Mobile OS.

7.2. User hereby irrevocably accepts the Terms & Conditions of all App Stores in which the App is published by JMango360, per

order and on behalf of User.

7.3. For support and maintenance purposes, User accepts that the App(s) are always published in the Dutch and Vietnamese App

Stores, independently from User’s choice of local App Store(s).

7.4. JMango360 will use all reasonable efforts to have the App approved by the relevant Mobile OSs.

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7.5. JMango360 cannot guarantee (nor is responsible for) the approval of the App by the relevant Mobile OSs. Acceptance of

Apps by the Mobile OSs is subject to their relevant rules, regulations and guidelines, which may vary between the respective

Mobile OSs.

7.6. JMango360 is not liable nor responsible for removal of an App or Apps by any Mobile OS from its App Store(s), at any given

point in time, for any kind of reason, when (an) App(s) published using one of JMango360’s App Store Accounts. User’s only

remedy to solve such removal is to apply for his own accounts for the App Store(s) of relevant Mobile OSs and re-publish the

App. In such case, JMango360 will use all reasonable efforts to have the App re-published and approved by the relevant

Mobile OS(s), using Users own App Store Account(s), in which case Clause 6 of these Terms will apply.

8. Intellectual Property Rights

8.1. JMango360 and/or its licensors reserve all rights not expressly granted to the User. User acknowledges and agrees that –

except where specifically addressed in these Terms & Conditions – JMango360 and its licensors retain all rights, title and

interest, including the Intellectual Property Rights, in and to the Service and the Website as well as to any modifications,

adaptations or translations thereof. User acknowledges and agrees that it does not acquire any rights therein, express or

implied, except for the rights expressly granted under these Terms & Conditions. The Service is licensed, not sold.

8.2. User is not permitted to sell, rent out, transfer or grant restrictive rights to the Service, or make it available to third parties in

any way or for any purpose not explicitly mentioned in these Terms & Conditions. User will also refrain from granting third

parties access – remotely or otherwise – to the Service or to provide the Service to a third party, without JMango360’s prior

written consent.

8.3. User is explicitly not allowed to download, copy, amend, make available, or otherwise provide (parts of) JMango360’s

Service, App, Platform, Website or other materials made available to the User by means of the Service, for direct or indirect

purposes in any kind, other than the purposes mentioned in these Terms & Conditions, without JMango360’s prior written

consent or if a mandatory or peremptory rule of law states otherwise.

8.4. User is prohibited to reverse engineer (parts of) the Service, Platform, App, Website or other materials made available to the

User, to the extent legally permissible. In the event of reverse engineering permitted by a mandatory or peremptory rule of

law, the User is only allowed to execute this legal right upon requesting JMango360 to provide the necessary information

and not before JMango360 fails to provide such information within reasonable time.

8.5. JMango360 will be permitted to install technical provisions for the purpose of protecting the Service and Website in relation

to an agreed restriction on the content or the term of the right to use thereof. User is not allowed to remove or circumvent

such technical provisions.

8.6. JMango360’s obligation to provide the Service, if any, and the User’s right of use thereof will only extend to the object code

of the Service. Under no circumstance will User obtain any right, and under no circumstance will JMango360 be obliged to

provide the source code or any preliminary materials of the provided Service.

8.7. In the event JMango360 provides third party software or services, the terms and conditions of that third party may be

applicable to the use of such software or services. User guarantees to accept and comply with these third party’s terms and

conditions. JMango360 is no party to such an agreement.

8.8. User will retain all the rights, title and interest, if any, including the Intellectual Property Rights, to the Content and the App

and/or Web App when finished and/or published. However, all the rights to the programming code, content management

system and Service will remain to JMango360.

8.9. User agrees and acknowledges that by providing any Content using the Service, User automatically grants JMango360 a

royalty-free, unencumbered, world-wide, non-exclusive right to use, reproduce, circulate and make public the Content , for

JMango360’s own marketing and/or promotional purposes in connection with the Service. JMango360 will not invoke the

right without User’s prior written consent.

8.10. Unless parties have agreed upon a no-branding service, User is not allowed to remove, make illegible, hide or change any

notification with regard to JMango360’s Intellectual Property Rights.

9. Privacy

9.1. During the use of the Service, the User provides Personal Data to JMango360. Personal Data will be saved and processed

in accordance with the Privacy Statement and the Dutch Personal Data Protection Act, in accordance with JMango360’s

privacy policy as found on JMango360’s Website.

9.2. In the event JMango360 deems necessary for the execution of the Agreement, User will inform JMango360, on its first

request and in writing, of the manner in which the User fulfils its obligations under the Personal Data Protection Act,

and/or other applicable legislation on the protection of personal data

9.3. JMango360 will not process Personal Data, other than for the provision of the Service.

9.4. JMango360 will not share personal information from User with third parties unless JMango360 has obtained permission

thereto or is required to do so by law.

9.5. The responsibility for storing Personal Data at JMango360 by using the Service lies solely with User. User warrants that

the content, use and/or processing of the Personal Data is not unlawful and that it does not infringe any rights of third


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10. Warranties

10.1. JMango360 warrants that the Service fulfils the Agreement, the specifications stated in the offer, the reasonable

requirements of reliability and/or serviceability and the statutory stipulations and/or governmental regulations that

existed on the date that the Agreement was concluded. However, JMango360 does not warrant that the Service is suited

for other than normal designation, as described in these Terms & Conditions. Moreover, JMango360 does not warrant that

the Service will be error free, complete or up-to-date at all times.

10.2. JMango360 does not guarantee that the Service or any part thereof will be accessible at all times and without any

interruptions or failures. Failures in the Service can occur as a result of failures outside JMango360’s scope. JMango360 is

not liable towards User for any damage, loss or costs resulting or arising from the Service being (temporarily) unavailable,

including but not limited to the loss of data or inability to access or use the Service, notwithstanding Clause 10.

10.3. JMango360 is entitled to change and/or update the Service and replace the design and layout of any of the functionalities

of the Service without any prior notification and without being obliged to pay any compensation whatsoever to User(s).

10.4. JMango360 is entitled to put the Service (temporarily) out of service and/or to reduce the use of it with or without prior

notification and without being obliged to pay any compensation whatsoever to User, when JMango360 deems necessary,

for reasonably required updates and maintenance of the Service or due to force majeure. Force majeure includes – but is

not limited to – site or building blockades, strikes, riots, civil disruption, war, terrorist acts, inclement weather, epidemic,

specific work interruptions, delay in transportation, earthquake, fire, storm, flood, or water damage, delay in or

cancellation of the delivery to JMango360 of parts, goods or services ordered from third parties, or governmental, legal or

regulatory restrictions.

10.5. JMango360 does not warrant in any way whatsoever that any terms and conditions applicable to third party software or

services – including but not limited to the terms and conditions Mobile OSs, or payment providers – allow the use of and/or

interaction with the Service.

10.6. User is responsible and liable for all use it makes of the Service, including but not limited to its use of its Account and the

results of the Service, notwithstanding Clause 10. User indemnifies and holds JMango360 harmless against any and all

claims by third parties in connection with or resulting from the use that User makes of the Service, a violation by User of

these Terms & Conditions, and/or any unlawful activities. This includes, without limitation, any activities that constitute an

infringement of Intellectual Property Rights or (other) rights of third parties.

11. Limitation of liability

11.1. JMango360’s liability for damages resulting from or relating to attributable failing to perform the Agreement, including

these Terms & Conditions, for unlawful act or otherwise will be excluded in the event User qualifies as a professional party

and to the extent allowed by a mandatory or peremptory rule of law.

11.2. User’s only remedy in the event of an attributable failure, unlawful acts of JMango360, or other cause of damages, is to

discontinue the use of the Service and/or to delete its Account.

11.3. In the event that JMango360 is liable for damages under a mandatory or peremptory rule of law, the damage will be limited

to compensating for direct damages for a maximum amount per event not exceeding the amounts paid by User during the

month prior to the event causing the damages per event (a series of connected events being considered as one event). In no

event JMango360’s total aggregate liability will exceed an amount of EUR 1,000.

11.4. JMango360’s liability for consequential damages arising out of, or in connection with the Agreement or these Terms &

Conditions, such as (but not limited to) loss of profit, loss of business, loss of anticipated savings, or any other similar

financial loss or loss of goodwill or reputation, or other incidental, indirect, punitive or exemplary damages of any kind,

such as loss of data or errors in the App and/or Web App, independent of whether User provides notice to JMango360 of

such potential injury, damages or loss, is excluded. Moreover, JMango360’s liability is excluded for any payments made or

other costs or damages relating to or caused by a Mobile OS rejecting the App, for whatever reason, for publication

through such a Mobile OS.

11.5. In any event, User’s right to claim – under the Agreement and/or these Terms & Conditions – any damage, unlawful act(s) or

otherwise, shall lapse after one (1) year after the occurrence giving rise to the claim or action.

11.6. The limitations mentioned in the preceding Subclauses of this Clause 11 shall not apply if and insofar as the damage or

injury is the result of intentional acts or omissions or gross negligence by JMango360.

12. Term and termination

12.1. User is entitled to terminate the Agreement for the Free Service at any time by discontinuing the use of the Free Service

and/or by terminating the Account. The Agreement for the Paid Service can be terminated by User at the end of the

subscription period, at any time.

12.2. Upon User’s termination, a notice period of 30 days is applicable. During this notice period, User acknowledges and

accepts full payment obligation for all Paid Services rendered during the notice period.

12.3. In addition to the other remedies available to JMango360, JMango360 is at all times, at its sole discretion, without prior

written notice and without becoming liable to User, entitled to:

a) (temporarily) terminate User’s Account and its use of the Service in the event that JMango360, at its sole discretion,

deems necessary;

b) (temporarily) restrict or suspend User’s activities in connection with the Service or to ban a User from the Service or

to restrict or suspend the availability of the App

c) ban a User from using the Service and prevent banned Users from creating a new Account and/or delete Accounts

created by banned Users; and/or

d) (partly) edit, delete or refuse any content or services within the Service.

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12.4. All provisions which are meant to survive the termination of the Agreement, including the prohibition to publish the App

through other means than the Service, shall survive termination of the Agreement..

12.5. After termination, User’s right to access and use the Service, shall cease to exist immediately, without any right to

compensation whatsoever. In the event of termination, JMango360 is allowed to delete User’s Account and to remove

and/or suspend its App from the relevant Mobile OSs, without prior notice and without any liability to User.

12.6. While JMango360 has no obligation to assist User in migrating its data, including its App, off of the Service, JMango360

will use reasonable efforts to assist User in migrating his data in such case. JMango360 will not keep a backup of the

Account and/or App after termination.

12.7. In case User is a natural person, User has the right to revoke the Agreement, without giving any reason thereto, before the

App has been submitted for publication through a Mobile OS for a 30-day period. In any event, the right to revoke the

Agreement will not apply from the moment that the trial period is over or from the moment the App has been submitted

for publication through a Mobile OS – regardless of whether the Mobile OS accepts or rejects the App for publication –

since JMango360 cannot recall the Service provided.

13. Applicable law and competent court

13.1. These Terms & Conditions, the Agreement and the use of and access to the Service shall be exclusively governed by and

construed in accordance with the laws of the Netherlands. The applicability of the Vienna Convention on the Sale of Goods

is expressly excluded.

13.2. Any dispute arising out of or in connection with these Terms & Conditions, the Agreement and the use of and access to the

Service shall be exclusively settled by the competent court in Amsterdam, The Netherlands.

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